Important Update for STASH Loyalty Members
Dear STASHy peeps,
During these exceptional circumstances at STASH we have had to assess our workloads, our safety, and our everyday ways of doing business. All three of these aspects have changed dramatically. While we were figuring out what the shop needs to do to navigate the waters of the crafty unknown we realized that we need to make changes to our loyalty program.
Effective immediately, we will be freezing the collection and redemption of STASH loyalty points until our retail shop reopens in a safe and systematic manner. We will not be collecting or tracking points, and will not be retroactively applying points from purchases made online between March 25th, 2020 and the date that we reopen. Your points will be held, unaltered, for you until we can see your lovely faces again.
We promise that the loyalty program will return and we will do something super fun to celebrate with you when it does, but for now it is not a smart use of our time or resources. Basically, it does not integrate with our Shopify store and it is a nightmare to track and oversee at a time when we have reduced staffing.
During these exceptional circumstances at STASH we have had to assess our workloads, our safety, and our everyday ways of doing business. All three of these aspects have changed dramatically. While we were figuring out what the shop needs to do to navigate the waters of the crafty unknown we realized that we need to make changes to our loyalty program.
Effective immediately, we will be freezing the collection and redemption of STASH loyalty points until our retail shop reopens in a safe and systematic manner. We will not be collecting or tracking points, and will not be retroactively applying points from purchases made online between March 25th, 2020 and the date that we reopen. Your points will be held, unaltered, for you until we can see your lovely faces again.
We promise that the loyalty program will return and we will do something super fun to celebrate with you when it does, but for now it is not a smart use of our time or resources. Basically, it does not integrate with our Shopify store and it is a nightmare to track and oversee at a time when we have reduced staffing.
To make up for the suspension of the points program and to encourage further social distancing amongst our awesome peeps, we have lowered the minimum order amount to qualify for free shipping from purchases of $100 to purchases of only $50 or more. This means that if you only need a couple of squirshy things from STASH you can order them and have them delivered for free to the safety of your home.
Thank you so much for your understanding while we make this change and we hope that you and your families are safe and sound! Thank you also for continuing to support your local yarn shop. We can get through this - together!
The Peeps at STASH